Dive Brief: Twitter is letting brands customize the hearts viewers of Periscope videos use to signal they are enjoying live and on-demand broadcasts, according to a Twitter blog post. Custom hearts can appear throughout the duration of videos, and viewers can send them by tapping the screen. Custom hearts mix with Periscope’s typical multicolored hearts. […]
Twitter invites developers to ramp up chatbot creation
Dive Brief: Twitter has released new APIs to broaden access to developers creating customer service chatbots in its Direct Messages, according to a blog post by Twitter group product manager Ian Cairns. Cairns said the tools enable faster and richer conversations between Twitter users and brand chatbots in private Direct Messages as well as public […]