51% of messaging users say it’s more immediate than emailing companies, 48% say it’s less hassle than voice callsLondon (December 20, 2016) – 53% of people in the UK and France who use mobile messaging apps such as Facebook Messenger and WhatsApp has interacted with a company via mobile messaging, or is open to doing so as long as they can block brands they are not interested in according to a new survey. But to…
Source: RealWire
This post brought to you by http://www.realwire.com/releases/Consumers-Happy-to-Interact-with-Brands-on-Mobile-Messaging-Apps